Returns & Exchanges
At Modern Quests, we want you to be completely satisfied with your home decor and lifestyle purchases. If a product doesn't meet your expectations, you can return or exchange it within 15 days of delivery provided it is in its original, unused condition.
Initiate Your Request
Log into your account or visit our Returns Center to submit a request with your order number and the reason for the return.
Prepare the Package
Carefully pack the item in its original brand packaging, ensuring all tags, manuals, and protective inserts are included to prevent damage during transit.
Schedule a Pickup
Once approved, we will arrange for a courier to collect the parcel from your doorstep at a convenient time, or provide a prepaid shipping label.
Quality Check and Refund
After our warehouse team inspects the item, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing